Complaints

Submit a complaint

We take every complaint seriously. Use this form to raise a concern about our work, our staff or our services.

How complaints work

Before you send

Complaints are handled confidentially.

  • Read the mechanismSee how complaints are handled in the complaints mechanism →
  • Choose who it goes toSelect the department your complaint is for in the form.
  • Attach supporting filesYou can attach a file if it helps explain your complaint.
  • Questions?Write to [email protected]